Privacy Policy

Last Updated: July 12, 2026

Sikologo.ph ("Sikologo.ph", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, use our services, or otherwise interact with our Platform.

By using Sikologo.ph, you acknowledge that you have read and understood this Privacy Policy.

Sikologo.ph is an online platform that helps users discover psychologists, mental health professionals, counseling centers, and related services. We also provide tools that allow professionals to manage their public profiles, communicate with clients, schedule appointments, and manage their practice.

The information we collect depends on how you use the Platform.

When you register an account, we may collect your name, email address, telephone number, username, encrypted password, profile photograph, preferred language, country, and other information you choose to provide.

If you are a psychologist or organization, we may also collect information relating to your professional qualifications, licenses, education, certifications, areas of specialization, clinic information, office addresses, consultation methods, working hours, professional biography, profile photographs, verification documents, and other information necessary to create and maintain your professional profile.

When you communicate through the Platform, we may process messages, appointment requests, uploaded documents, attachments, and other information exchanged using our services.

If payment services are available, we may collect billing information and transaction records. Payment card information is generally processed directly by our third-party payment providers and is not stored on our servers unless specifically stated.

We automatically collect certain technical information whenever you use the Platform. This may include your IP address, browser type, operating system, device information, language settings, referral pages, pages visited, session duration, timestamps, cookies, and diagnostic logs used for security and performance monitoring.

We use your information to provide and improve our services, create and manage user accounts, display professional profiles, facilitate communication between users and professionals, process appointments, verify professional credentials, respond to inquiries, provide customer support, improve website performance, monitor security, prevent fraud, comply with legal obligations, and develop new features.

Where permitted by law, we may also use your contact information to send important service announcements, account notifications, security alerts, system updates, newsletters, or promotional communications. You may opt out of promotional communications at any time, although service-related notifications may still be sent when necessary.

We process personal information based on one or more lawful grounds, including your consent, the performance of a contract, compliance with legal obligations, our legitimate interests in operating the Platform, or other legal bases recognized under applicable law.

Sikologo.ph does not sell your personal information to third parties.

We may share information with trusted service providers who assist us in operating the Platform, including hosting providers, cloud infrastructure providers, email delivery services, analytics providers, payment processors, identity verification services, customer support providers, and other vendors who process information on our behalf under appropriate confidentiality obligations.

We may also disclose information when required by law, court order, government request, or when necessary to protect the rights, safety, property, or legal interests of Sikologo.ph, our users, or the public.

Professional profiles created by psychologists, clinics, and organizations are intended to be publicly visible. Information that you choose to publish as part of your public profile may be viewed by visitors, indexed by search engines, and shared by other users.

Private communications, appointment information, uploaded documents, and account settings are not publicly visible unless you explicitly choose to make them available.

We implement appropriate administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, destruction, or loss. These safeguards include encrypted connections (HTTPS), password hashing, access controls, authentication mechanisms, security monitoring, regular software updates, and data backups.

While we take reasonable measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, or maintain legitimate business records. When information is no longer required, it is securely deleted, anonymized, or archived as permitted by applicable law.

Depending on your jurisdiction and applicable law, you may have the right to access your personal information, request corrections, update inaccurate information, withdraw consent where applicable, request deletion of your account, object to certain types of processing, request data portability where supported, and file a complaint with the appropriate data protection authority.

Requests relating to personal information may be submitted using the contact information published on the Platform. We may require identity verification before processing certain requests.

Our Platform uses cookies and similar technologies to improve functionality, remember user preferences, maintain secure login sessions, analyze website traffic, personalize content, and improve user experience.

You may configure your browser to reject cookies or notify you when cookies are being used. However, disabling cookies may affect certain features of the Platform.

Sikologo.ph is not intended for children under the age permitted by applicable law to independently consent to the processing of personal information. We do not knowingly collect personal information from children without appropriate parental or legal guardian authorization where required.

Our Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of those third parties. We encourage users to review the privacy policies of every external website they visit.

As our services continue to evolve, this Privacy Policy may be updated periodically. The most recent version will always be published on this page together with the date of the latest revision. Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

If Sikologo.ph undergoes a merger, acquisition, investment, corporate restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy laws.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding the processing of your personal information, please contact us using the contact information provided on the Sikologo.ph website.

By using Sikologo.ph, you acknowledge that you have read, understood, and agreed to the collection, use, storage, and processing of your personal information as described in this Privacy Policy.